The Call That Changed Everything: Charles & Tango's Animated Story

Charles May has always believed in moving forward. After losing his vision, he continued working, staying active in his community, and building a life grounded in determination. While he had learned to adapt, true independence still required patience, trust, and the willingness to wait for the right kind of support.

When Charles applied to Guide Dogs of Texas, he understood that the process would take time. Like many future clients, he entered a season filled with anticipation, preparing himself for the day he would be matched with a guide dog of his own. Nearly two years later, that long-awaited call finally came, marking the beginning of a new chapter.

That chapter began with Tango.

Through training and shared experience, Tango became more than a guide dog — she became a steady partner in Charles' everyday life. With her by his side, familiar routes feel more secure, new environments feel more approachable, and his family has greater peace of mind knowing he can move through the world with confidence.

Each match we make, like Charles and Tango, is thoughtfully made and made possible by dedicated trainers, volunteers, and supporters who believe that everyone deserves the confidence to move through the world safely.

Charles' story is one of many, and for every successful partnership, another person is waiting for that same life-changing call. Your support helps turn waiting into walking, and hope into independence.

Together, we can help make the next match possible.